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Shipping Policy

A Legal Disclaimer

Hugsees.com (“we,” “our,” or “us”) provides the content of this website for general informational purposes only. While we strive to ensure that the information is accurate and up to date, we make no warranties or representations—express or implied—about its completeness, accuracy, reliability, or availability.

Product images and descriptions are for illustrative purposes only. Actual products may vary slightly in color, size, or design due to lighting, screen settings, or supplier changes.

We reserve the right to modify or remove any content at any time without notice.

To the fullest extent permitted by law, Hugsees.com will not be liable for any loss, damage, or inconvenience arising from the use of this website or the purchase/use of our products.

Shipping Policy

1. General Information

Hugsees.com ships nationwide within the Philippines. Orders are processed within [X] business days after payment confirmation. We currently do not ship internationally.

2. Shipping Methods & Timeframes

  • Standard Delivery: [Insert estimated timeframe, e.g., 3–7 business days within Metro Manila; 5–10 business days for provincial areas]

  • Express Delivery: [Insert timeframe if offered]

  • Delivery times may vary depending on your location, order volume, and courier availability.

We partner with trusted third-party couriers to ensure your orders are delivered safely. Once shipped, you will receive a tracking number via email or SMS.

3. Shipping Fees

Shipping fees are calculated at checkout based on order weight, size, and delivery location.
Free shipping may be offered during promotions or for orders above a certain amount.

4. Order Processing

  • Orders placed after [cut-off time] will be processed on the next business day.

  • Orders are not shipped on weekends or public holidays.

5. Address Accuracy

Customers are responsible for providing the correct shipping address. Hugsees.com is not liable for orders shipped to an incorrect or incomplete address provided by the customer.

6. Delays & Force Majeure

We are not responsible for delivery delays caused by:

  • Natural disasters, severe weather, or other uncontrollable events

  • Courier operational issues

  • Incorrect or incomplete delivery details

7. Damaged or Lost Packages

If your package is damaged or lost during transit:

  • Please contact us immediately at [Insert email].

  • We will coordinate with the courier to resolve the issue.

  • Replacement or refund decisions will be handled on a case-by-case basis.

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